77pud Privacy Policy

Introduction

77pud ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 77pud platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the 77pud website and all associated services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It forms part of the 77pud Terms & Conditions, which you agree to upon registering an account.

We encourage you to read this Privacy Policy carefully and in full. If you have any questions about how 77pud handles your personal data, please contact our support team at [email protected].

Data We Collect

77pud collects the following categories of personal data in connection with your use of the platform:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming purposes (for example, where a player voluntarily discloses a gambling-related health concern in connection with a self-exclusion request).

How We Collect Your Data

77pud collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access and interact with the 77pud platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity and financial verification data received from payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention agencies, where necessary to comply with our legal obligations.

How We Use Your Data

77pud uses your personal data for the following purposes:

• To create, manage, and maintain your 77pud account.
• To verify your identity and age in accordance with applicable Philippine gaming regulations (players must be 21 years of age or older).
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To comply with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations under Philippine law.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the platform.
• To provide customer support and resolve disputes.
• To send you transactional communications relating to your account, including deposit confirmations, withdrawal notifications, and security alerts.
• To send you promotional communications about 77pud offers and new games, where you have consented to receive such communications.
• To monitor your gaming activity for responsible gaming purposes and to apply any responsible gaming restrictions you have requested.
• To improve and personalize the 77pud platform based on usage patterns and player feedback.
• To comply with applicable legal and regulatory obligations, including reporting requirements imposed by Philippine gaming authorities.

Legal Basis for Processing

77pud processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML/CTF obligations, age verification requirements, and regulatory reporting.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of promotional communications. You may withdraw your consent at any time by contacting our support team.

Data Sharing & Disclosure

77pud does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC (Know Your Customer) and age verification service providers engaged to assist with our regulatory compliance obligations.
• Game providers: Licensed game software providers whose games are available on the 77pud platform, to the extent necessary to deliver game services and resolve disputes.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and other competent authorities, where we are required by law to disclose your information.
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by 77pud, subject to strict confidentiality obligations.

Cookies & Tracking Technologies

77pud uses cookies and similar tracking technologies to enhance your experience on the platform, ensure platform security, and gather analytics data that helps us improve our services. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the 77pud platform, including session management and security functions. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as your preferred language and display options.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the platform, helping us identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77pud platform. 77pud does not use cookies to serve third-party advertising.

Data Retention

77pud retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Financial transaction data: Retained for a minimum of five (5) years from the date of each transaction, in accordance with applicable Philippine financial regulations.
• Communications data: Retained for up to three (3) years from the date of the communication, or longer where required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with 77pud's data disposal procedures.

Data Security

77pud implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 77pud platform.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Role-based access controls ensuring that only authorized 77pud personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Multi-factor authentication requirements for access to systems containing personal data.
• Comprehensive staff training on data protection and information security obligations.

While 77pud takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, 77pud will notify you and the National Privacy Commission in accordance with applicable Philippine law.

Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77pud:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 77pud holds about you.
• Right to correction: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable period and in accordance with applicable law. We may need to verify your identity before processing your request.

Children's Privacy

The 77pud platform is strictly intended for adults aged 21 years and above. 77pud does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you believe that a person under the age of 21 has registered an account on the 77pud platform, please notify us immediately at [email protected].

International Data Transfers

77pud primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines — for example, where we use internationally hosted cloud infrastructure or engage game providers based in other jurisdictions.

Where such transfers occur, 77pud ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012, including the use of contractual clauses that impose equivalent data protection obligations on the recipient.

Changes to This Privacy Policy

77pud reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, we will notify registered players by email or through a prominent notice on the 77pud platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the 77pud platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically.

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 77pud handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

We will acknowledge your inquiry promptly and aim to resolve any concerns within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

For more information about your rights and responsible gaming tools available on the 77pud platform, please visit our Responsible Gaming page or review our Terms & Conditions.